Between fellow designers and potential clients, we are often asked questions about how we do what we do! What is our process? How do we work with clients out of state? How do we manage dozens of projects at once? The list goes on and on. To put it simply, everything comes back to our four phases: onboarding, design, procurement & project management, and installation.
Over the past few years, we’ve worked diligently to refine our process and we are so proud of the work we’ve done to make our clients experience as smooth and enjoyable as possible.
For those curious about what to expect as a BHI client, today, we’re taking a deeper dive into each of our four steps. And, for our fellow designers, we’re sharing our tips and how Design Manager (the tool we live by) keeps us organized every step of the way.
Have any questions about what it’s like to work with us? Feel free to drop them in the comments below and Bria will answer them!
Phase 1: Onboarding
The scope of work is defined, the budget is set, the LOA is signed, and you’re officially a part of the Bria Hammel Interiors family. This is when the fun begins!
From on-site walkthroughs, style questionnaires, and creating vision boards, the onboarding phase is where we really get to know our clients on a personal level. It’s where we set the tone for the entire project, ensuring every party involved is on the same page about the direction!
We know you’ve put your trust in us, so every decision we make—no matter how big or small—always has you in mind.
Our Tip to Designers: We utilize Design Manager from the very beginning to gather client information and set up the project outline (i.e. contact/site info., budgets, tax details).
Phase 2: Design
Now that we’ve gotten to know you better, it’s time for our designers to create a customized, comprehensive presentation of finishes, selections and design boards that will help you visualize the overall look and feel of your project.
New Construction & Renovations: Plan your spaces and select finishes including flooring, countertops, cabinetry, millwork, paint colors, lighting and architectural detailing. We’re ready to start building from the ground up—together.
Furnishings: Plan your spaces and select furnishings including rugs, lighting, window treatments, wallpaper, paint colors, accessories and more.
Our Tip to Designers: Every single item for a client’s project lives within Design Manager’s portal. From specifications, pricing, and proposals – you can create endless reports to keep everyone updated and on track.
Phase 3: Procurement and Project Management
Consider this the “behind-the-scenes” phase: proposals are accepted, designs are approved, orders are placed and shipments are tracked.
We receive your finishes and furnishings at our warehouse for perfection inspection and hold them until installation. As always, we send you real-time updates so you’re always in the know.
Our Tip to Designers: We like to think of DM as one of our employees – it truly does that much! During our procurement & project management phase, we look to Design Manger for tasks like purchase order creation, invoicing our clients, and inventory tracking.
Phase 4: Installation
It’s no surprise that this is our favorite part of the process—it’s where hours of hard work pay off and we finally get to see your vision become a reality.
Furniture is delivered, window treatments are hung, accessories are styled and artwork is installed. Then it’s finally time to say our two favorite words: “Welcome home.”
Our Tip to Designers: Because everything lives in DM, it makes wrapping up a project a breeze! By exporting our selections, we’re able to create organized lists that make installation day run smoothly and efficiently.
READY TO START A PROJECT? CLICK HERE TO INQUIRE WITH BRIA HAMMEL INTERIORS.